Privacy Policy

1. Controller

Exogiino Enterprise Ltd.
Pinias 44E
Golden Marina Villas 5
5295 Paralimni, Cyprus

Email:
Phone: +35795160414

2. Scope

This notice applies to the Sailantis website, the PhpThunder product pages, the documentation pages, the public support area, and the account, activation, and checkout flows provided through this site.

We do not use these pages for advertising profiling. We use cookies only where they are required for core site functionality, such as session handling, authentication, and keeping important form or account state while you use the site.

3. Technical data processed during website use

When you browse the site, technical information may be processed to deliver the website and keep it secure. This can include IP address, requested URL, date and time of access, browser details, device details, and similar connection metadata.

We use this information to operate the website, investigate failures, prevent abuse, and maintain service security and reliability.

4. Data you provide directly

We process personal data that you submit to us directly, for example when you:

• send a support request or reply to a support message;
• log in, request an account claim, or complete an activation flow;
• place an order, manage a subscription, or request billing-related help;
• contact us by email or other support channels.

Depending on the interaction, this may include your name, email address, company or workspace information, order and invoice references, support message content, attachments, and account or license-related identifiers.

5. Purposes and legal bases

We process personal data to provide the website and software services, handle orders and license provisioning, deliver customer support, communicate with customers, prevent fraud and abuse, and comply with legal, accounting, and tax obligations.

Where applicable, our legal basis is the performance of a contract, compliance with a legal obligation, or our legitimate interest in operating and protecting the service.

6. Cookies

We do not use cookies for cross-site advertising or similar marketing tracking. Cookies are used only where needed for functionality, including keeping users signed in, protecting authenticated areas, and preserving required workflow state.

If you disable cookies in your browser, some parts of the site, especially account, support, or checkout functions, may no longer work correctly.

7. Service providers and recipients

We may share relevant data with service providers that help us operate the site and deliver the service, including hosting providers, email delivery providers, payment providers, and systems that support licensing, account management, and customer support.

These providers receive only the data needed for their role in the service or transaction.

8. Retention

We keep personal data only for as long as needed for the purpose for which it was collected, including support history, contract fulfillment, fraud prevention, and mandatory accounting or tax retention obligations.

9. Your rights

Subject to applicable law, you may have the right to request access to your personal data, correction, deletion, restriction of processing, data portability, or to object to certain processing. You may also lodge a complaint with the competent supervisory authority.